Terms of Service

1. Acceptance of Terms

By accessing or using Clusta's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services. These terms apply to all users of the platform, including estate administrators, residents, and visitors.

2. Description of Services

Clusta provides a comprehensive Estate management platform that includes:

• Visitor code generation and validation systems
• Resident communication and announcement features
• End-to-end encrypted group messaging
• Bill creation, management, and payment processing
• Administrative dashboard and analytics
• Offline-capable mobile applications

3. User Accounts

To use our services, you must:

• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Be at least 18 years old or have parental consent
• Not share your account with others

4. Acceptable Use

You agree not to:

• Use the platform for any illegal or unauthorized purpose
• Share visitor codes with unauthorized individuals
• Harass, abuse, or threaten other users through our messaging features
• Attempt to gain unauthorized access to the system
• Interfere with or disrupt the platform's functionality
• Upload malicious content or viruses

5. Subscription and Payments

Estate administrators who subscribe to our paid plans agree to our pricing terms. Subscriptions are billed monthly or annually as selected. Refunds are provided in accordance with our refund policy. We reserve the right to modify pricing with 30 days notice to existing subscribers.

6. Data and Privacy

Your use of our services is also governed by our Privacy Policy. By using Clusta, you consent to the collection and use of information as described in the Privacy Policy. Estate administrators are responsible for ensuring compliance with applicable data protection regulations for their residents.

7. Intellectual Property

All content, features, and functionality of Clusta are owned by us and are protected by international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

8. Limitation of Liability

Clusta is provided "as is" without warranties of any kind. We are not liable for any indirect, incidental, special, or consequential damages arising from your use of the platform. Our total liability shall not exceed the amount you paid for the service in the 12 months preceding the claim.

9. Termination

We may suspend or terminate your account if you violate these terms. You may cancel your subscription at any time. Upon termination, your right to use the service will immediately cease, and we may delete your data in accordance with our data retention policy.

10. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes via email or in-app notification. Continued use of the service after changes constitutes acceptance of the new terms.

11. Contact Information

For questions about these Terms of Service, please contact us: